Subscription Terms and Policies
Monthly Kit Delivery: Once you’ve signed up for a subscription, your kit will be delivered to you automatically. Your credit card of record will be billed on the 5th of each month, or on the 1st for stamp subscriptions.
- Note: please let us know if your credit card renews, as we’ll need to update the expiration date!
We ship subscriber kits by the 10th of each month.
Adding Coordinating Cardstock and/or Patterned Paper to Your Monthly Kit:
We offer a coordinating cardstock (nine sheets) and a selection of patterned papers with each monthly kit. Cardstock and patterned papers can be automatically included with your monthly kit delivery for $5.50 (cardstock) and $11.50 (patterned paper) each month.
Simply select this option in the store or send us a request.
On the 28th of each month at 9pm EST we send MAIN KIT and DITL KIT subscribers an email announcing the preview of our upcoming kit, with a link to a subscriber-only area in the Cocoa Daisy Store. Subscribers may order monthly addons in advance of the product being made available to the general public, by following the link in the email.
Add-ons ordered prior to the 1st of each month will be included with your monthly kit. No additional shipping charges are applied unless either noted in the add-on description or if the weight of a package exceeds 3.5lbs, at which time a small shipping fee may be applied. Between the 1st and 3rd of the month, you must use the discount shipping code, also included in the Subscriber's email, to bring shipping charges to $0. After the 3rd of each month, we can no longer guarantee that subscribers add-on orders and their monthly kit will be shipped together with no additional shipping charges.
Cancellation Policy/end of subscription:
If you wish to cancel your membership, please notify us by email prior to the 20th of the month. Otherwise we will automatically renew your commitment until you notify us that you would like to discontinue your subscription. If you wish to cancel your membership before your subscription term is complete, please email us and we will handle your request on a case by case basis. An early cancellation fee of $10 may be applied.
Skipping a Monthly Kit:
Kits on a membership plan may not be skipped. Please email us if there are extenuating circumstances and we will handle each request on a case by case basis.
We ship our kits using the United States Postal Service’s Priority Mail.
Payments & Transaction Security:
We accept Mastercard,Visa and Paypal as payment. Cocoa Daisy customers should know that we do not store your credit
card or ordering information on our Internet Server. Your financial information is protected by industrial-strength
encryption. The information in transit is secured with a Starfield Technologies Web Server Certificate. Transactions on this
site are protected with up to 256-bit Secure Socket Layer Encryption.
We are always happy to answer your questions. Just email us at firstname.lastname@example.org.