Ali Travel Stamp update
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WOW! It’s been a busy month sorry to have been so MIA!!
I wanted to update you on where we stand with the Ali Travel Stamp Set. I got a call from Kah-Mei with Fontwerks late on Monday night. She received the stamps that day from China and was supposed to overnight them to us. Unfortunately the stamps just were not up to par. Instead of being clear they had a frosted appearance and Kah-Mei said they were not saleable. She immediately contacted the factory and told them they needed to be redone. They are manufacturing a new batch today and those will ship to Kah-Mei tomorrow. We should have them in our anxious hands on Tuesday. Our plan is to have everyone’s orders packaged up and postage done so that all that will remain is to add the stamps and seal the packages. By doing so, we hope to have everything set to ship on Wednesday.
I am terribly sorry for the delay and I wish there was something I could do to speed up the process. We’ve worked with Fontwerks several times on custom stamps and have never had a problem in the past. I know that Kah-Mei is very upset over this situation and understands that we have a very large number of customers waiting on this product. Please let us know if you have any questions about this situation. You can reach us at mailbox@cocoadaisy.com
Ali and I leave tomorrow for CHA. I’m excited to see all the new products, friends, and to just experience the hussle and bussle that is CHA. I’ll definitely do a post from Chicago on my favorites! And CHA is just one reason more why I wish the stamps weren’t delayed – I hate to leave with something incomplete! While I’m out of town, if there is anything you need addressed, please feel free to contact Krista at krista@cocoadaisy.com and she will be able to help you.
